Privacy Policy for AI BOX Video

1. Information We Collect

To provide you with AI-driven video generation services, we collect the following types of information:

• User-Uploaded Content: When you use our "Image-to-Video" or "Video Stylization" features, we collect the photos or video clips you upload. This content is used solely to generate the cinematic effects you request via our AI models (e.g., Seedance series).
• Web Asset Identifiers (Guest ID & Email): For our web platform, we generate a temporary Guest ID stored in your browser's LocalStorage to enable a "no-registration" experience. When you initiate a payment, we collect your Email Address to bind your purchased Credits to your identity, allowing for asset recovery across sessions or devices.
• Technical and Usage Data: To ensure service security, analyze system performance, and optimize your user experience, we collect certain technical information, including device identifiers (such as manufacturer, model, and OS version), IP addresses, and browser types.
• Third-Party Attribution and Analytics: We collaborate with industry-standard service providers, such as Appsflyer and Firebase, to measure the effectiveness of our marketing campaigns and understand how users interact with our Service. These providers may collect your device's advertising identifiers (e.g., Google Advertising ID (GAID) on Android or IDFA on iOS) and usage patterns. This data is used strictly for attribution analysis and to improve our product's performance. You can manage or opt-out of such tracking through your device's system privacy settings.
• Payment Information: All payment transactions are processed via third-party providers (e.g., Stripe, PayPal, Google Play IAP). We do not store your full credit card numbers or bank account details on our servers.

2. AI Video Processing and Facial Data Statement

As our features may involve facial stylization or motion driving, please note:

• Non-Biometric Identification: We only extract visual feature points from your uploaded content for model rendering. We do not perform identity recognition and do not collect any biometric data.
• Transient Processing: All facial feature extraction occurs temporarily during the cloud-based generation process. These temporary feature sets are immediately purged from volatile memory once the video task is completed or failed.
• No Profiling: We guarantee that your facial data will not be used for targeted advertising or user profiling.

3. How We Use Information

• To Provide Services: Processing your generation requests and delivering the output video files.
• Asset Management: Sending payment receipts and activation codes via email, or re-issuing credits in case of system errors.
• Customer Support: Responding to your technical inquiries or refund requests.

4. Storage and Sharing of Information

• Data Retention: For video results generated by Guests, files are retained on our servers for a maximum of 24 hours for download purposes, after which they are permanently deleted. Email addresses associated with purchases are retained until you request account deletion.
• Third-Party Sharing: We only share information with service providers when necessary (e.g., sending tasks to GPU computing clusters or payment data to gateways). We do not sell your personal information to any third parties.

5. User Rights and Data Control

Regardless of registration status, you have the following rights:

• Access and Export: You may view your generation history (provided local cache is not cleared).
• Deletion Requests: You may contact us at [email protected] to request the deletion of all data associated with your Email. We will respond to your data deletion or access requests within 30 days of receipt. Please note that certain data may be retained if required for legal or financial compliance (e.g., payment records).
• Reset Guest ID: You can reset your guest identity at any time by clearing your browser cache.

6. Children's Privacy

The Service is strictly intended for individuals aged 18 (or the legal age of majority in your jurisdiction, whichever is greater). By using our Service, you represent that you meet this age requirement. We do not knowingly provide content to or collect data from minors. If we become aware of any user under 18, we will terminate their access and purge their data immediately without prior notice.

7. Governing Law and International Transfers

This Privacy Policy is governed by the laws of the State of Delaware, USA. For users in the United States, we comply with relevant state privacy laws where applicable. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our servers are located.

8. Policy Updates

We may update this Privacy Policy from time to time. For significant changes, we will provide notice via in-app pop-ups or prominent announcements on our website.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: Email: [email protected]